We know that growing older doesn't come with a manual. That's why we provide free and confidential information and advice for older people, their families and carers.
You can access our Information & Advice service or book an appointment by calling us on 0191 280 8484 or emailing enquiries@ageuknorthtyneside.org.uk.
What happens next?
When you get in touch, you will be given a short gateway assessment interview. This will assess what your needs are.
Based on this interview, we will provide you with one of the following:
• Simple information provided at the gateway interview
• An appointment with our Information & Advice Advisors
• Telephone advice
Telephone advice is available Monday to Friday, 8.45 am – 4.00 pm.
We can also offer a home visiting service where appropriate.
What can we help with?
We can help with:
• Welfare benefits, pensions, energy advice, tax and other financial matters
• Housing and property
• Health and Social Care matters
• Leisure and social activities
• Family and personal matters
• Your rights and local services
• And most other things that affect your quality of life
