North East NHS Independent Complaints Advocacy

Unhappy with your NHS treatment or care? Want to make a complaint but you’re not sure where to start? This is where North East NHS Independent Complaints Advocacy (ICA) can help.

ICA is free, independent and confidential,.

Please call Freephone Helpline 0808 802 3000 or email ica@carersfederation.co.uk

Website: https://www.carersfederation.co.uk/services/independent-complaints-advocacy/locations/north-east-ica/

Please feel welcome to contact our Free Helpline to arrange a face to face meeting at our Gateshead Office if this is your preferred means of communication.

We are available to meet with you on Wednesdays from 10.30am until 1pm