Victims First Northumbria is a victim referral service.

We put victims of crime at the heart of our service ensuring they are given help and support to cope and recover from the difficult experience they have faced.

We understand the different needs required by people using the service. Some may have suffered deep psychological or emotional trauma; some may be vulnerable or suffer from a particular disability; people from particular ethnic groups may need culturally sympathetic support; people of different ages will have different needs to each other; some cases are more complex than others.

Whoever the victim, and whatever the crime, we will always put them first and give the best possible support, care and advice.

Victims First accept referrals from Northumbria Police, Self-Referrals, and any third party agencies. Each victim will receive a dedicated Victim Care Co-ordinator who will support and empower them to cope and recover. They may also be allocated one of our Victims First volunteer advocates to enhance the support provided.