The Gateway Team operates from a telephone contact centre based at Cobalt Business Park.

  • Gateway contact centre is the first point of contact for social care referrals for both children and adults. Our fully trained staff will listen to your enquiry and deal with it as efficiently as possible by offering advice & information, signposting to help you to help yourself or referral to one of our specialist teams if this option isn't right for you.

  • The Welfare Assistance team deliver the local welfare provision service to ensure that customers are assisted at times of crisis and to enable them to build resilience for the future