Social Care
Social care services support people who need help with daily living tasks because of an illness, disability, or health condition. Social care services can support with things like Personal care, Getting dressed, Preparing meals, Eating and drinking, Getting out and about.
On this page, you can find local services to support you: Home Care services, Supported Living, and Care Homes, Information and Advice services and Support Groups.
If you require more advice and support, visit My Care North Tyneside – the council’s Adult Social Care website. My Care includes more information about how to stay active and independent, and the support available locally to do this. You can find out about the criteria for support from the council, and how to request an assessment of your needs. If you are worried about an older or disabled adult’s safety or wellbeing, you can raise concerns via My Care too.
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Advice and Information
Services
Referral Service for Health & Social Care
Gateway Contact Centre is the first point of contact for people to make referrals for Occupational Therapy Services, Social Care Assessments and Social Work interventions. If you have a concern about the well being or safety of a vulnerable adult or child we can also refer for safeguarding concerns. We are open Monday - Thursday 8:30 - 17:00 and… >
Parkinson's Local Advisers
Our Parkinson's Local Advisers provide confidential, one-to-one information about Parkinson's and local services. They're there for anyone affected by the condition, including carers, family and friends. And give support, as well as helping you manage the day -to -day challenges of Parkinson's. Local Advisers can also liaise with health, social ca… >
Parkinson's Helpline
Our specialist nurses and advisers are at the end of the phone to provide information about any aspects of living with Parkinson's. They can discuss managing symptoms and medication, social care, employment rights, benefits and more. The helpline is free and confidential, and an interpreting service is available if needed. Opening times: Monday-Fr… >
My Care My Home - Information, Advice, and Later Life Services
My Care My Home has a team of Care Advisors who offer free information and advice over the telephone to people and/or their relatives who need advice on the type of care service they require, and how to find the right care provider for their needs. We also provide property related services such as overseeing the sale and clearance of your home, an… >
Welfare Benefits Information
Whether the benefit is ESA (Employment Support Allowance), PIP (Personal Independence Payment), or Universal Credit, our specialist welfare benefits team provides impartial and confidential advice and support. We can provide one-to-one support through every step of the process, from advising you on what is available, helping you to complete forms… >
Advocacy
Giving a voice to vulnerable adults in North Tyneside. Why Advocacy? Sometimes basic rights are denied to vulnerable people. Advocacy is founded on the belief that people are of equal value regardless of ability, wealth or status and are therefore entitled to equal rights. We should all be entitled to the following rights: To make decisions abo… >
